Frequently Asked Questions
What’s your return policy?
Return any of our products–no questions asked–within 30 days of purchase. We even pay return shipping.
Do you ship oversees and to P.O. boxes?
No, Blue Diamond does not ship overseas.
Yes, we will ship to P.O. Boxes
Do you have customer service?
Absolutely! Our friendly and knowledgeable customer service reps are available to answer your questions from 7:00am – 8:00pm Mondays – Fridays.
Do you have technical support?
Yes we do. Our technical support is available 24/7. Requests are prioritized based on level of urgency, however, we will respond to ’emergency’ situations as quickly as possible at all times.